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Agenda

Monday, Jan 28, 2019

Day 1

Schedule Overview

8:30 AM – 5:30 PM Registration
9:15 AM – 5:00 PM HEDNA U 1.0 & 2.0
& Working Groups
6:00 PM – 7:30 PM Evening Event


8:30 am - 5:30 pm

Registration

8:30 am - 9:00 pm

Arrival Drinks

9:15 am - 10:45 am

HEDNA U 101: Introduction to Distribution

9:15 am - 10:45 am

HEDNA U 201: Engaging with the Guest – Dreaming and Planning

9:15 am - 10:45 am

HEDNA U 206: Revenue Management

10:45 am - 11:15 am

Drinks Break

11:15 am - 12:45 pm

HEDNA U 102: Introduction to Distribution

11:15 am - 12:45 pm

HEDNA U 203: Engaging with the Guest – The Booking Process

11:15 am - 12:45 pm

HEDNA U 205: Channel Management

12:45 pm - 1:45 pm

Networking Lunch

1:45 pm - 3:15 pm

HEDNA U 207: Direct Booking

1:45 pm - 3:15 pm

HEDNA U 204: Engagement with the Guest – The Booking After

1:45 pm - 3:15 pm

HEDNA U 202: Engaging with the Guest – Management and Measurement

1:45 pm - 3:45 pm

Innovation Lab: Distribution (Invitation Only)

1:45 pm - 3:15 pm

Innovation Lab: Payments (Invitation Only)

3:15 pm - 3:45 pm

Drinks Break

3:45 pm - 5:00 pm

Working Group Sessions
Mobile
Hotel Analytics
Content
China

5:00 pm - 6:00 pm

Future Leaders of HEDNA Reception

6:00 pm - 7:30 pm

Welcome Reception
@ Loews Hollywood Hotel

Tuesday, Jan 29, 2019

Day 2

Schedule Overview

8:00 AM – 5:45 PM Registration
9:00 AM – 5:00 PM Keynotes
& Breakout Sessions
7:00 PM – 10:00 PM Evening Event


8:00 am - 5:45 pm

Registration

8:00 am - 9:00 am

Breakfast

8:45 am - 9:15 am

Arrival Drinks

9:00 am - 9:15 am

President’s Welcome

9:15 am - 10:00 am

Opening Keynote: State of the Industry with Jan Freitag

10:00 am - 4:00 pm

HEDNA Cafe

10:10 am - 10:45 am

Breakout Sessions

Distribution Track

10:10 am – 10:45 am
Blended Distribution: How are companies staying in control of distribution amid rapid blending?

Payment Track

10:10 am – 10:45 am
Hot Topics in Payment Trends

10:45 am - 11:15 am

Networking Break

11:15 am - 12:30 pm

Breakout Sessions

Distribution Track

11:15 am – 12:00 pm
Distribution Panel: Topic TBA

12:00 pm – 12:30 pm
Working Group Reports and Updates


Payment Track

11:15 am – 11:45 am
The GDS Perspective on the Future of Hospitality Payments

11:45 am – 12:30 pm
The Ultimate Guide to Payment Business Cases

12:30 pm - 1:30 pm

Lunch

1:30 pm - 3:30 pm

Breakout Sessions

Distribution Track

1:30 pm – 2:15 pm
Topic TBA

2:15 pm – 2:45 pm
Connected to Voice Experience: Amazon’s Alexa in the Vacation Rental World

2:45 pm – 3:30 pm
Topic TBA


Payment Track

1:30 pm – 1:45 pm
Working Group Co-Chair Chat

1:45 pm – 3:15 pm
Working Session: Guest Centric, Open Payment Alliance, Third Party Commissions

3:15 pm – 3:30 pm
Lesson Learned: Next Steps

3:30pm - 4:00 pm

Networking Break

4:00 pm - 5:00 pm

Closing Keynote: Fireside Chat

7:00 pm - 10:00 pm

A Night In Hollywood
@ Pump

Wednesday, Jan 30, 2019

Day 3

Schedule Overview

8:00 AM – 12:00 PM Registration
9:00 AM – 3:30 PM Keynotes
& Panels
3:30 PM Conference Closes


8:00 am - 12:00 pm

Registration

8:00 am - 9:00 am

Breakfast

8:45 am - 9:15 am

Arrival Drinks

9:00 am - 9:10 am

Vice President’s Welcome

9:10 am - 10:00 am

Keynote: Cracking the Gen Z Consumer Code with Jason Dorsey

10:00 am - 10:45 am

Industry Challenges Panel

Key industry figures talk us through what they see as the Distribution/Payments challenges coming our way

10:00 am - 2:00 pm

HEDNA Cafe

10:45 am - 11:15 pm

Networking Break

11:15 am - 12:40 pm

Innov8

12:40 pm - 1:40 pm

Lunch

1:40 pm - 1:50 pm

Announce Winners of Hackathon and Innov8

1:50 pm - 2:45 pm

Keynote: Customers the Day after Tomorrow with Steven van Bellenghem

2:45 pm - 3:30 pm

Closing Keynote: Fireside Chat

3:30 pm

Conference Closes